If your sign hasn’t connected to the internet in a while, an “Offline” indicator will appear next to it. Don’t worry! This is usually a result of a temporary connection problem between your sign and the internet. During this time, you won’t be able to control or see the status of your sign remotely. However, SignCommand signs are designed to continue functioning without being able to connect to the internet.
Your sign is capable of showing the existing playlist, including all scheduled slides, without an internet connection. As long as there is power at the sign, most likely your current message is continuing to play.
If your sign does not resume normal operation, see our Offline Sign Help page for a full troubleshooting guide.