Error 402 – Server result is unchanged
The sign has not received a new communication from the SignCommand servers within a specified amount of time. This is typically the result of the sign’s inability to communicate over the internet.
If your sign is showing an offline status in the software, see our Offline Sign Help page for more information. If your sign is showing an online status, but you are unable to send it a new playlist or adjust other sign settings, please contact us. If your sign is showing an online status and you can send it a new playlist, you may disregard this error.