If you are troubleshooting a problem with your sign, the best place to start is by getting your sign’s diagnostic information (SignInfo). Look through this information to find any items marked with
[WARN], and the corresponding error code. Click on the link below for the first
[FAIL] error code you find in the list, and follow the instructions to resolve the issue. Repeat until you no longer receive any error codes.
0xx - Sign Errors 000 - Sign not registered 1xx - Controller Errors 100 - Timezone not set 101 - Timing not set 102 - Watchdog not set 103 - Watchdog type is invalid 104 - Memory warning 105 - Processor warning 106 - Storage warning 107 - Core temperature warning 2xx - Network Errors 200 - Physical network connection failed 201 - Network type is invalid 202 - IP address not set 203 - Subnet mask not set 204 - Default gateway not set 205 - DHCP server not set 206 - DNS server not set 207 - Network mode is invalid 210 - Device ping failed 211 - Gateway ping failed 212 - DNS server ping failed 213 - Internet ping failed 214 - Internet port 80 failed 215 - Internet port 443 failed 216 - Internet wget failed 217 - Sign service connection failed 218 - Weather service connection failed 219 - AWS service connection failed 3xx - Player Errors 300 - Player mode is invalid 301 - Player height not set 302 - Player height is invalid 303 - Player width not set 304 - Player width is invalid 305 - Player dispatch mode is invalid 306 - Player sort method is invalid 307 - Player configuration not found 308 - Player delete not set 309 - Player fullscreen not set 310 - No playlist 311 - Multiple playlists 4xx - Server Errors 400 - Server URL is invalid 401 - Server result is invalid 402 - Server result is unchanged 403 - Server command log warning 5xx - Sender Errors 500 - Sender type is invalid 501 - Sender version not set 502 - Sender input not detected 503 - Sender card not detected 504 - Sender output file not found 505 - Sender connection not detected 506 - Sender firmware version is invalid 6xx - Sensor Errors 600 - Sensor type is invalid 601 - Sensor firmware unknown 602 - Light level file not found 603 - Light level unknown 604 - Light level unchanged 605 - Temperature file not found 606 - Temperature level unknown 607 - Temperature level unchanged 608 - Sensor hub not detected 609 - Sensor model is invalid 7xx - Brightness Errors 700 - Brightness level unknown 701 - Brightness configuration not found 702 - Brightness type is invalid 8xx - Receiver Errors 800 - Receiver card info unknown