Files & Downloads
We’ve got you covered! While most of your sign’s functions can be performed online, occasionally there is a need to download a file or two. Our upgrade and diagnostic files are listed below. Looking for user guides or other documentation? Check out our comprehensive video tutorials and frequently asked questions.
Your sign will automatically update its software when necessary.
Updating your sign’s software manually is not recommended unless directed by a support technician or from an error code solution. Be sure to read our instructions on applying a sign software update.
If applying the Player upgrade, you must apply the Patch upgrade afterwards.
SignCommand.com User Manual
Diagnostic & Utility Files
Test Pattern Playlists
Applies or removes test patterns to the selected side.
Test Pattern for Side A
Test Pattern for Side B
Turn Screen Black for Both Sides
DHCP Configuration File
Changes your sign to use DHCP to acquire network information.
USB Reboot File
The sign will reboot if this file is present on the USB drive.
Clear Commands File
This file will delete all pending commands for your sign on both the controller and on the server. For use only if your sign is showing as online, but does not respond to any new commands.